Information We Collect

We may collect the following categories of information:

• Personal Identification Information: such as name, phone number, email address, and government-issued ID when required for KYC.
• Transaction Information: including transaction history, asset types, and wallet activity.
• Device and Usage Information: such as IP address, mobile device ID, operating system, browser type, and crash logs.
• Location Information: if you enable location services for enhanced features or compliance.

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain JetPad Wallet functionality and features.
• To process and record financial transactions.
• To perform KYC/AML checks and meet regulatory compliance obligations.
• To communicate important updates and service notifications.
• To monitor performance, prevent fraud, and improve app reliability.

Information Sharing

We do not sell or rent your personal data. We may share your information in the following cases:

• With third-party partners that help us deliver wallet services, such as KYC providers, payment processors, or blockchain infrastructure.
• To comply with legal obligations, regulatory requirements, or lawful requests.
• To protect the rights and safety of JetPad, users, or the public.

Data Security

We implement industry-standard security practices to protect your data, including encryption of sensitive information, secure storage, and access controls. However, no method of electronic transmission or storage is completely secure.

User Rights

Depending on your jurisdiction, you may have rights including:

• Accessing the personal data we hold about you.
• Requesting correction or deletion of your data.
• Withdrawing consent or opting out of marketing communications.
• Filing a complaint with a data protection authority.

Data Retention

We retain personal data only as long as necessary to provide services, comply with laws, and resolve disputes. Once your account is closed, we may retain minimal data for legal and compliance purposes.

Children's Privacy

JetPad is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child under 18 has provided us with personal information, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and the updated policy will indicate the effective date. Your continued use of the app constitutes acceptance of the revised policy.